Manufacturing company, 420 employees
Manufacturing company, 420 employees
Industrial manufacturing
420 employees
Demand forecast on ERP history; exceptions, not dashboards, on the planner queue
- Slow-mover stock −18%
- On-time fulfilment +9 pp
- Planner hours −62%
Business problem
Planners rebuilt weekly demand in spreadsheets. Safety stock hid a 14% excess of slow movers while rush orders still missed promised dates. The ERP had the history; nobody trusted a model sitting next to the process.
Insight and solution
After a two-week audit we trained a forecasting service on eight years of orders, tied it to the existing ERP item master, and put exceptions — not dashboards — on the planner’s queue. A reviewer confirmed overrides before purchase orders went out.
Result
Stock of slow movers down 18% in two quarters. On-time fulfilment up 9 percentage points. Planner hours on the weekly cycle cut by 62%.